FAQs

Like all stately homes, Warwick Castle has needed to respond to the challenges of Covid-19. With the cancelation of many summer season events, ‘Picnic at the Castle’ has been developed by Midsummer Nightcap as a response to Covid-19. A bespoke, socially distanced event adhering to HM’s governmental guidelines and regulations.

Upon entering Warwick Castle grounds, there will be signs directing you towards the entrance of the event. A structured queuing area with 2m spaces will be marked out. Please be aware that our entrance and exit points are separated, when you leave the event, use the appropriate exit. Hand sanitiser will be available around the site to use upon entry and at your own discretion. All of our staff will be wearing PPE in the form of masks, gloves and aprons. They have all been trained to adhere to social distancing regulations. Our hamper boxes, cups, plates and cutlery are both sustainable and disposable, with each customer getting a personal set.

Please adhere to social distancing when you attend this event, failure to do so may lead to your party not being served. We have our staff and your safety at the forefront of every decision we make.

Due to government guidelines, this event disallows social congregation. We ask for you to remain seated at your designated pergola or seating area whilst the music is playing and for the duration of your sitting. You can pre book your drinks or when on site, you may visit our caravan bar or place an order with one of our staff members.

As an ongoing response to Covid-19, we will be using the NHS test and trace system at Picnic at the Castle to ensure the maximum safety of staff, customers and artists. The purpose is to

rapidly detect people who have recently come into close contact with a new Covid-19 case, and then take swift action to minimise transmission of the virus.

When you book your ticket we will need the name of the leader of your group and their contact number. These details will be ethically and safely stored, complying with the General Data Protection Regulation (GDPR). Your names and contact numbers will only ever be used if the NHS contact us directly asking for it. This is a voluntary requirement but we hope that you assist us in supporting the NHS, by preventing another serious outbreak.

For more information about how and why your details are stored visit gov.uk: https://www.gov.uk/guidance/maintaining-records-of-staff-customers-and-visitors-to-support-nhs -test-and-trace 

Toilets will be located onsite. These are individual units spaced 2m apart. A queuing area with 2m spaces will be marked out. Please make sure you maintain your distance from other customers. Hand sanitiser stations will be positioned outside the toilets (and inside) so please sanitise hands both before and after entering. The toilets and regularly cleaned and inspected.

We have three individual sessions each day so it is important to arrive with plenty of time before your session. Give yourself time to park and walk to the site and we would advise arrival at least 15 minutes before your allocated attendance. When your session finishes, we kindly ask you to make your way out of the signposted exit so our team has time to thoroughly clean and clear for the next sitting.

No external food or drink can be brought onto the event site. Our caravan bar will be on site for any required beverages and we would ask for any alcoholic drinks purchased to be consumed on site. We operate a challenge 25 policy, so if you are lucky enough to look under 25 you will be asked for ID upon order, or delivery, of an alcoholic drink. Alcohol will only be served to those 18 or over so please bring ID.

Each session includes a meat or vegetarian hamper option. If you have any allergies you can select these at the end of your ticket purchase.

Your ticket will give you access to both our event and Warwick Castle and grounds. If you purchase a graze or gorge ticket, it is valid only for the day of entry. If you purchase a banquet ticket, you gain access to Warwick Castle on the day of your ticket or the day after. Opening times are 10am – 4pm. Tickets will be checked upon arrival into the Castle and and into the event site so please have them handy. Your ticket also includes parking at Warwick Castle. Please note access to the Castle Dungeon is not included in this ticket.

Your ticket also includes parking at Warwick Castle. Please be aware of social distancing whilst exiting your vehicle and walking to the event entrance.

If any governmental rules and regulations change due to Covid-19 you will be offered a refund or an exchange.

This is an outdoor event so please be prepared for British weather, rain, wind, sun and shine – you never know! We will not be cancelling this event due to weather unless it is extreme, in which case we will get in touch and you can exchange or refund your ticket. Each pergola you are seated under has a roof and we will provide biodegradable poncho’s in the event of rainfall. We will also have blankets for sale and parasols and hand held fans if it is sunny.

Unfortunately, we do not have control over the weather so bring whatever may be necessary for you to have a great time. Whether it be coats, blankets and wellies or sunscreen and hats – Bring them along and we will provide the boogie!

Children under the age of 3 get free entry. All children’s tickets include a children’s hamper designed for ages 4-12 outlined on the SEE tickets website. Children under the age of 12 cannot attend the comedy nights.

This is an outdoor event with full wheelchair access.

Picnic in the Park takes place on the River Island, with the south front of the castle as a spectacular background. The River Island is wheelchair accessible and can be accessed via the bridge next to The Falconer’s Quest Arena. Due to the steep hill situated next to the bridge, we advise wheelchair users to seek a member of staff who will be happy to help descend and ascend the hill.

This event follows Government Guidelines so each Pergola can only seat a maximum of 6.

Unfortunately, dogs are not allowed onto the site or into Warwick Castle.

The Knights Village at Warwick Castle is amazing on-site accommodation. If you are looking to extend your stay visit the Warwick Castle website ‘Accommodation’ section.